CYCLEUR de LUXE offers a legal guarantee of at least 2 years on all articles. If a purchased item does not meet your reasonable expectations, please contact us by email. We will then see what we can do for you. 

Defects not covered by the guarantee:

  • Normal wear and tear of soles and clothing.
  • Worn noses on shoes due to normal wear and tear.
  • Damage caused by normal wear and tear to the heel.
  • Defects caused by incorrect or intensive use.
  • Excessive perspiration.
  • Staining and discolouration of shoes and clothing.
  • Pilling of clothing or shoes.
  • Defects caused by washing or drying.
  • Defects caused by external influences, e.g. friction, sharp objects or chemicals
  • Defects in the water and wind tightness of shoes or clothing, unless otherwise stated in the product description in our webshop.
  • Articles that because of their model cause physical discomfort, for example, sweating or blisters.