Shipping and returns

Shipping

All CYCLEUR de LUXE orders are shipped within 1–2 working days from our fulfillment center in Belgium, using GLS as our trusted shipping partner.

Shipping Costs

We offer free shipping on orders above €100 to Belgium, the Netherlands, and Luxembourg.
For orders below €100, a flat shipping rate of €5 applies.

Country	Shipping Cost
Belgium	€5 (free above €100)
Netherlands	€5 (free above €100)
Luxembourg	€5 (free above €100)
Germany	€10
France	€12
Denmark	€10
Sweden	€13
Spain	€16
Italy	€12
Greece	€35
USA	€35
Ireland	€20
Austria	€15

Returns

You can return your order within 14 days after delivery by following the steps below:

Visit our Return Portal: returns.bleckmann.com/consumer/CYCLEUR
Enter your order number (e.g., E-4323) and the email address used for your order (no spaces or extra characters).
Select the item(s) you wish to return and specify the reason.
After confirmation, you’ll receive a return number and a link to your return label.
Print the label and return the items using a courier of your choice.
(For non-EU returns: please include the packing slip.)

Return Costs

Returns are at the customer's expense, even if you received free shipping.

Country	Return Cost
Belgium	Return label available at your own cost
Netherlands	Return label available at your own cost
Luxembourg	Return label available at your own cost
Germany	€10
France	€12
Denmark	€10
Sweden	€13
Spain	€16
Italy	€12
Greece	€35
USA	€35
Ireland	€20
Austria	€15

If you received a free return label with your order, you can drop it off at any GLS Parcel Shop. Find a Parcel Shop nearby.

Important

We do not accept returns of products purchased through other sellers or platforms. Please contact the seller directly for their return policy.
Refunds will be processed within 14 business days after receipt of your return, to the original payment method.

Need help?
Contact us at customerservice@cycleurdeluxe.com