Shipping and returns

Shipping

All CYCLEUR de LUXE orders are shipped within 1-2 working days from our fulfillment center in Belgium. We rely on GLS for the shipping of our orders.

We ship to all the countries listed below with their cost associated:

Belgium: free shipping
Netherlands: free shipping
Luxembourg: free shipping
Germany: 10 EUR
France: 12 EUR
Denmark: 10 EUR
Sweden: 13 EUR
Spain: 16 EUR
Italy: 12 EUR
Greece: 35 EUR
United States of America: 35 EUR
Ireland: 20 EUR
Austria: 15 EUR

Returns

We guarantee to refund any item you are not completely happy with, if returned to us in the original condition and packaging within 14 days of receipt.

Refunds will be credited to your original method of payment and should appear within 1-2 weeks depending on your bank or method of payment.

Please note that only orders from Belgium, Netherlands and Luxembourg get free returns. You will in that case receive a free return label with your order. Also, you will receive a return form that you can fill in. This is important to add with your return.

If you order from outside these countries you will have to return your order on your own cost!

All returns must be send to 

BLECKMANN RETOUR CYCLEUR DE LUXE
Courtensstraat 1
8791 BEVEREN-LEIE
BELGIUM

And have a filled in return form.
Download our return form.

If you receive a free return label with your order, you can drop it off in a GLS parcel shop.
Find a Parcel Shop nearby.

Please be advised:
We will not accept products bought at a different seller. For those products; please read the individual return policy or contact that seller for more information.  

In case you need extra help or have any questions, feel free to contact us via mail (customerservice@cycleurdeluxe.com).